Updated US visa appointment website usvisascheduling: how to register and avoid mistakes

In 2025, the system for scheduling interviews at US embassies underwent significant changes. A new website appeared — usvisascheduling.com , which replaces the previous platforms for most embassies. This article analyzes the innovations, common mistakes and step-by-step instructions for registration.

Changes on the registration site

Recent changes to the registration website are aimed at simplifying the visa application process.

With the new site on the usvisascheduling platform, this has become, in my opinion, even more difficult at the moment .

How do I know if I should use usvisascheduling.com ?

To check if your embassy is part of the new system, go to:

usembassy.gov - official website of all US embassies

ustraveldocs.com - if you don't want to search the embassy website

On the websites, you just need to select your country, and you will be shown a list of all available consulates.

Step-by-step account registration on usvisascheduling.com

To register an account on usvisascheduling.com , follow a few simple steps:

1. To register your account in the system, you need to click on the Visa Login button

   

   
   

2. On the next page, find the link Sign up now . If you had an account in the previous system and the invitation to the interview was already confirmed, then you can restore such an account on this site, but the site often glitches and does not allow you to do this. Also, sometimes it may not show Captcha Text (a picture with letters and numbers), then you should clear the browser Cache and refresh the page or try again another day, since the site is often under construction.

   

3. Registration requires email verification, often this email can end up in spam, so be careful.

   

4. At this stage, it is very important to indicate in the Country section the country where you are having your interview, NOT your country of birth/citizenship!

   

5. If you still made a mistake, then on the Applicant creation page you will have the wrong country. To change this, you will need to contact tech support, provide your passport and UID information.

6. 

   You can specify the address in your country of residence here, since in most cases you will go to pick up your passport yourself. Depending on the embassy, they can also deliver to your country of residence.

   

7. A very important part is also indicating passport data in the last part of the questionnaire.

   - Enter your passport number without spaces, exactly as it is written in your DS-160/260

   - Dates are specified in the format month/day/year

   - Nationality must be indicated exactly as in DS-160/260

   - Most countries don't have a National ID, so you can leave the field blank

   

   
   

Errors encountered with this site

Like any new online service, usvisascheduling sometimes encounters problems that can cause confusion for users. The most common errors include:

• Account already exists: When you have previously created an account on the site, used a different email but the same passport, this error may occur. There are several solutions to this problem.

  1. Contact technical support and ask to transfer the old account (cabinet) to the newly created one.

  2. Contact technical support and delete one of the accounts

  3. Restore your previous account via "Forgot password"

  4. If you have changed your passport or have a new passport, use it by changing it in DS-160/260

  

• Unable to add NVC number and schedule interview/register delivery: In this case, the problem may arise due to several factors, such as incorrectly specified embassy country; mismatch of first name/last name/passport number with your DS-160/260; case not ready for interview appointment.

  The solution to this problem can be simple - write to support, or sometimes you have to show up for an interview without this registration and explain to them that this problem could not be resolved before the day of the interview.

  

• Technical failures: The site may experience temporary interruptions from time to time. In such cases, access will usually be limited from several hours to a day.

  The solution may also be to clear your browser cache; use VNP; use mobile Internet instead of WiFi or vice versa.

  

What to do in case of errors

If you encounter errors on the site, do not panic. Instead, follow the steps described above. Be patient (a lot of.. patience) and if difficulties arise, you can always write to the chat , where you will be prompted by people who may have already encountered these problems.

Well, if you don't want to make mistakes or deal with them yourself, you can always turn to a professional to handle your case! - Aly Hudson

I hope this post will be useful to you and you will be able to apply for your visa without any problems!